Frequently Asked Questions
While you certainly can just buy parts from us, you will be the best judge of you ability to successfully service. As simple as these appear, there are a number of pitfalls and they can sometimes be very frustrating. A fresh motor is extremely important and should never be installed in a clock that has not been properly serviced. That entails complete disassembly, carefull cleaning inside and out, movement inspected/adjusted/checked for binding, reassembled with proper lubrication and tested. We do offer an illustrated 6 page service guide that can be helpfull but no sustitute for experience and as you can see, our labor charge for doing a service is very reasonable so most folks just save the brain damage and send it to us. Unfortunately, we are unable to provide support to those who choose the D.I.Y. approach...kind of on your own. Of course, we cannot warranty the work of others and items like motors, even new or rebuilt, can fail in a very short time if just put into a clock that has not been properly serviced.
Unfortunately there is much misinformation out there, especially on eBay, regarding how old a clock is. Generally impossible to date exactly but one can usually get within a few years or at least decade. Please see the link to dating on our "fun stuff" page.


